Terms & Conditions

  1. By using Rongbahar.com services, you (customer)accept the terms and conditions of rongbahar.com. Rongbahar.com reserves the right to edit, modify or change these terms and conditions without any prior notice.
  2. 1. Rongbahar.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price on the Website. This shall be regardless of whether the order has been confirmed and whether payment has been already collected from you. In the event that payment has been already collected the Website shall immediately arrange a refund.
  3. 2. Rongbahar.com will not be responsible for any swap, change, exchange of any gift item after the recipient has signed and receive the gift.
  4. 3. It is customer’s responsibility to provide correct address and contact details of the recipient. Rongbahar.com is not responsible for delay in delivery or no show on delivery date and time due to wrong information in the order.
  5. 4. Sometimes for some special cases, delivery time may be revised due to natural disaster or major political unrest and you may have to collect your ordered products from your nearby courier service office.
  6. 5. Rongbahar.com do not store any payment data on this site or in the server. All payments are processed by 3rd party payment gateway ().
  7. 6. Rongbahar.com do not control the delivery date and time of a gift that goes to overseas via EMS post. We only provide you the shipping reference.
  8. 7. Your Booking does not always assure the Product Delivery. Product Delivery is entirely Subject to availability of Stock.
  9. 8. Color of the product may slightly vary due to photography, lighting sources or your monitor setting/ PC resolution .
  10. 9. Once sold, product cannot be returned or replaced. If you find your product defective, you have to contact Rongbahar Customer Service Department within 24 hours.
  11. 10. Rongbahar is authorized by Bangladesh Bank to receive foreign remittance. All credit card, bank deposit and bKash payment process in Bangladesh is managed by BRAC Bank Ltd. You have to agree to BRAC Bank’s and bKash terms and condition while using their payment gateway.
  12. 11.You will receive full refund if Rongbahar.com refuse/cancel an order that you have paid for.
  13. 12.Terms and Condition and Rongbahar’s policy is subject to change without prior notice.